1. What types of fragrances do you offer?
We offer a wide range of authentic Dubai fragrances, including perfumes, colognes, and attars, inspired by the rich and exotic scents of the Middle East.
2. Are your fragrances authentic?
Yes, all our fragrances are oil based , which is long lasting and sourced directly from reputable manufacturers in Dubai.
3. How can I place an order?
You can place an order directly through our website. Simply browse our collection, add your desired products to the cart, and proceed to checkout.
4. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
5. How long will it take to receive my order?
We aim to deliver your order within 15 working days. You will receive a confirmation email with tracking information once your order is shipped.
6. Do you offer international shipping?
Yes, we offer international shipping. Please note that shipping times and costs may vary depending on your location.
7. Can I return or exchange a fragrance?
Due to the nature of our products, we cannot accept returns or exchanges once the seal is broken. However, if you receive a damaged or incorrect item, please contact our customer service within 7 days of receiving your order for assistance.
8. How can I contact customer service?
You can contact our customer service team via email at [support@yourstore.com] or through our website’s contact form. We are here to assist you with any questions or concerns you may have.
9. Do you offer samples?
Yes, we offer sample sizes of select fragrances so you can try them before committing to a full-size bottle. Check our samples section for availability.
10. Are there any discounts or promotions available?
We frequently offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.
11. How can I be sure that your business is genuine?